Responsible Gaming

Gambling Should Be Entertainment

At Mystake, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Casinos have a mathematical advantage, and the only guaranteed outcome is that the house will profit over time. Please gamble only with money you can afford to lose.

Age Verification

Mystake is strictly for players aged 18 and over in the United Kingdom. If you are under the legal age to gamble, please do not use this site. We are committed to preventing underage gambling and employ age verification checks during registration.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding gambling activities from family or friends
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Lying about the extent of your gambling
• Using gambling to escape problems or emotional distress
• Failed attempts to cut back or stop gambling

Self-Help Tools Available

Mystake provides the following tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Establish a maximum amount you are willing to lose during a specific period
• Reality Checks: Receive reminders during play sessions to check your time and spending
• Self-Exclusion: Take a break from gambling by temporarily closing your account or excluding yourself for a set period
• Session Time Limits: Set automatic logouts after a specified duration

To access these tools, log into your Mystake account and navigate to your account settings or responsible gaming preferences.

Support Organisations

If you are struggling with problem gambling, help is available. Please contact one of the following organisations:

United Kingdom

• GamCare: Free, confidential support and information about problem gambling. www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. Register to self-exclude from all licensed online gambling operators. www.gamstop.co.uk
• Gamblers Anonymous: Peer support meetings for those affected by problem gambling. www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-GAMBLER
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Need Help?

If you believe you may have a problem with gambling, please reach out for support today. There is no shame in seeking help—professional advisors and support communities are available 24/7 to assist you. Your wellbeing is important to us and to Mystake.

Do not hesitate to contact GamCare or GamStop if you are in the UK, or the relevant organisation in your country.